Since its founding in 1941, quality has been the cornerstone of Crawford & Company.  Crawford strongly believes the audit process drives quality, consistency, and measurable outcomes.  All Crawford auditors are industry professionals who have extensive experience in their fields, including former service center managers, account managers, team managers, and highly experienced adjusters.

Implementing a comprehensive audit program ensures not only a quality work product,  it also institutes a cycle of education which reinforces quality initiatives.
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Crawford's audit process can be designed to be as rigorous and comprehensive as you require while maintaining an environment that is educational and constructive. 
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Our audit results are presented in an easy to view format allowing users to identify trends, which can be used for further coaching opportunities. 
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